# aiCALL, full product reference

Last reviewed: 2026-07-26
Canonical website: https://aicall.ge

## Definition

aiCALL is an AI phone operator built by aiNOW in Tbilisi. It answers customer calls in Georgian, calls a business's own booked customers to confirm or reschedule appointments, sends uncertain conversations to a person and returns a clean outcome sheet. It deliberately does not sell cold-calling: direct marketing requires consent regardless of source, and aiNOW requires a written or electronic consent record before every marketing launch. Calls use approved information, open questions go to a person and demo figures are never presented as a customer's real result.

## Intended customer

Clinics, dental practices, dealership service centres, beauty salons and delivery companies in Georgia

## What aiCALL does

- Answers inbound customer calls in Georgian using business-approved information
- Calls your booked customers the day before, in Georgian, at the hour you choose
- Confirms, reschedules, or transfers the call to a person on request
- Discloses that it is an AI agent in the first sentence of every call
- Returns an outcome sheet: confirmed, rescheduled, no answer, wants a human
- Missed-call callback and payment reminders on existing contracts

## Product boundary

aiCALL is the phone only. An agent that answers customers on Messenger, Instagram, Viber or a website chat is aiSTAFF.ge. Automating the paperwork inside the company, the orders and documents and approvals, is aiOFFICE.ge.

## Known limits

- Calls use short, fixed questions; open or uncertain questions go to a person instead of being guessed.
- aiNOW does not call a purchased or scraped list. Consent is required for direct marketing regardless of source. Written consent is specifically required when personal data beyond name, surname, address, phone and email are processed; aiNOW's launch policy asks for a written or electronic consent record before every marketing launch.
- aiNOW teams do not present another campaign's answer or confirmation rate as yours. An approved campaign produces its own measured outcomes.
- The agent never takes a card payment over the phone.

## Commitment

Inbound and outbound calls start with approved information, handoff rules and, for outbound calls, the business's own customer list. aiNOW measures each result and returns the outcome sheet to the business.

## Public pages

- home: https://aicall.ge
- pricing: https://aicall.ge/pricing
- contact: https://aicall.ge/contact
- integrations: https://aicall.ge/integrations
- security: https://aicall.ge/security
- privacy: https://aicall.ge/privacy
- terms: https://aicall.ge/terms

## Frequently asked questions

### What does aiCALL do?

aiCALL answers inbound calls and calls your existing customers to confirm bookings, deliveries, visits, payments, or reminders. It uses approved information and writes every result to the dashboard.

### Which businesses use aiCALL?

aiCALL fits clinics, salons, service centers, delivery teams, and any company that needs many short customer confirmations.

### Can aiCALL use a bought or scraped number list?

No. aiNOW does not call a bought or scraped list. Georgian law requires consent for direct marketing regardless of where the data came from. Under aiNOW's launch policy, every marketing campaign also needs a written or electronic consent record.

### When does a human join?

A human joins when the customer asks a complex question, refuses, requests a person, or the approved script is no longer enough.

### What result does the business get?

The business gets a list of confirmed, postponed, unanswered, and human-handoff calls. The team stops listening to every call by hand.

## Verification

- Provider: aiNOW, https://ainow.ge
- Structured summary: https://aicall.ge/ai/summary.json
- Structured service facts: https://aicall.ge/ai/service.json
- Structured FAQ: https://aicall.ge/ai/faq.json
- Concise index: https://aicall.ge/llms.txt